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This Is Service Design Doing: Applying Service Design Thinking in the Real World
How can you establish a customer-centric culture in an organization? This is the first comprehensive
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PROBABILIDAD Y ESTADÍSTICA PARA INGENIERÍA Y CIENCIAS
El objetivo principal perseguido con este libro es ofrecer a los estudiantes un manual estadístico b
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Be Creative: Making a Living in the New Culture Industries
In this exciting new book Angela McRobbie charts the ‘euphoric’ moment of the new creative economy,
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Wireless Communication Networks and Systems
Wireless Communication Networks and Systems covers all types of wireless communications, from satel
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Reconstructing Quaternary Environments
This third edition of Reconstructing Quaternary Environments has been completely revised and updated
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The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over
From a former FBI Special Agent specializing in behavior analysis and recruiting spies comes a handb
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From Comparison to World Literature
The study of world literature is on the rise. Until recently, the term "world literature" was a misn
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Chemical Analysis of Food: Techniques and Applications
Chemical Analysis of Food: Techniques and Applications, Second Edition, reviews the latest technolog
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The Anatomy of Violence: The Biological Roots of Crime
With a 4-page full-color insert, and black-and-white illustrations throughoutWhy do some innocent ki
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Seismic Design of Piers and Wharves
Prepared by the Standards Committee on Seismic Design of Piers and Wharves of the Coasts, Oceans, Po
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Por favor, não matem a cotovia / O sol é para todos
Durante os anos da Depressão, Atticus Finch, um advogado viúvo de Maycomb, uma pequena cidade do sul
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Africa since 1940: The Past of the Present
Frederick Cooper's latest book on the history of decolonization and independence in Africa helps stu
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The Feminine Mystique
The book that changed the consciousness of a country—and the world.Landmark, groundbreaking, classi
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