A Guide to Computer User Support for Help Desk and Support Specialists
Current or future user-support professionals discover the critical people skills and exceptional tec
Current or future user-support professionals discover the critical people skills and exceptional tec
""... this newly added stuff increases usefulness of the book as [a] textbook for undergraduates in
Is your data dragging you down? Are your tables all tangled up? Well we've got the tools to teach yo
The definitive resource for psychological diagnosis, updated with the latest research Adult Psychopa